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Customer Information


Purchases

For all download purchases: you will receive a download link to your image(s) via email, usually the same day, our aim is within 2 hours. It is advised that you save and back-up your images to avoid disappointment in the future.

As the copyright owner, KrisClarke.co.uk does not authorise the use of any image for publication, syndication or any other commercial use. All enquiries for the use in publications or for commercial use should be sent to info@krisclarke.co.uk.

All customers who's orders require delivery must allow up to 10 working days to receive their purchase. All deliveries are tracked. Damaged items must be returned within 7 days of receipt for inspection and must allow a further 7 working days to receive replacement or refund.

All deliveries are made to UK mainland. Any other destinations are to be pre-arranged via email, where a surcharge may be applicable.

If you decide to cancel your order, you may do this within the delivery time scale. You must send notification via email of your intention to cancel, you may incur the cost of delivery if an attempt to do so has been made.

Payment

KrisClarke.co.uk accepts payment through PayPal.

What is PayPal?

PayPal is the most preferred way to pay online in the UK because it's safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.

Why pay with PayPal?

•It's safer: Shop at thousands of websites without sharing your financial details

•It's faster: With no need to type in your card details, you can check out in a few clicks

•It's easier: All you need is an email address and password to pay online It takes minutes to open a PayPal account and it's free.

For a quick introduction to the basics of PayPal watch our short demo.