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TERMS & CONDITIONS


Copyright

All images presented on this site remain the copyright ownership to KrisClarke.co.uk. The purchase of an image or video does not constitute a transfer of copyright to the purchaser. All images are for personal, non-profit purposes only. Infringement of these terms may result in extra charges and, or prosecution. For further details on the use of images and video please contact us by email: info@krisclarke.co.uk.

Satisfaction

Please check your items immediately upon receipt. For any questions concerning your order - please make contact by email within 7 days of delivery. Any errors on delivery or damaged goods must be notified to info@krisclarke.co.uk within 7 days of receipt.

Delivery

We use various couriers on an express 3-5 day service. Once a parcel has left us, the courier should deliver within this period. Please note that we cannot refund postage if your parcel is not delivered in the 3-5 working days as stated as we cannot be responsible for the disruption to a couriers service.

Returns

Due to the bespoke nature of this product, we respectfully ask all of our customers to choose their images carefully. Every image sold will be optimized upon order. Refunds will not be made if the customer just does not like the image they ordered.

Size matters

Too small. If you decide that the print you have received is not large enough then we will be happy to make a larger one for you, however you will have to pay for the return and any additional materials needed.

Too big. If you decide that the print you have received is too big then we will be happy to make a smaller one for you however, you will have to pay for the return and any additional materials needed. We cannot refund any balances due to ordering a smaller product due to the man hours it takes to remake the item.

What you see is what you get?

Please bear in mind, that different monitor settings, resolutions and computer configurations don't allow to ensure that what you see on your computer screen is going to match colours printed on the canvas. There is a major difference in how the colour is created by monitors and when it is printed. We use the best proofing software that is directing our printers to get the best reproduction of the colours on all prints.


Will deliver to:

UK Mainland only.

Payment:

Payment may be made online using PayPal on a UK account in Sterling. In some cases cash on delivery or collection may be possible, this must be pre-arranged by email.

Privacy Policy

We do not store credit card details, nor do we share customer details with any 3rd parties.

Currency:

All prices quoted on this site are in UK Sterling, including VAT.